Salesforce Sales Cloud Consultant Test 2025 - Free Practice Questions and Exam Preparation Guide

In Salesforce, a user cannot be simply deleted. Instead, when a user's role is fulfilled, the common practice is to deactivate the user rather than deleting them from the system. This ensures that historical data remains intact and that any associated records and activities retain their integrity, as Salesforce maintains a log of user activity for audit and reporting purposes.

When a user is deactivated, they can no longer log in or perform actions within the Salesforce environment, but their historical data, such as activities and contributions to records, remain accessible for continuity and analytical reasons. This practice helps maintain data integrity and compliance with data management standards, particularly for organizations that require a full audit trail of user actions.

The other scenarios where users are discussed—like using an external application or deleting information from their profile—do not align with Salesforce’s data management policies. This further reinforces the idea that user deletion is not permitted within the platform.