Salesforce Sales Cloud Consultant Test

Can workflow be triggered upon import?

1. False

2. True

3. Only for certain objects

4. Only with specific permissions

The correct answer is: False

Workflow rules in Salesforce are not triggered during the data import process. When records are imported through tools like the Data Import Wizard or Data Loader, the workflow rules are not evaluated at that moment. This means that the expected actions associated with workflow rules—such as sending out email alerts, creating tasks, or updating fields—do not occur as the records are being imported. This limitation is important to understand for Salesforce administrators and consultants, as it affects how they plan and execute processes for data management. Any automated actions that are intended to be triggered by workflow rules must instead be managed through other means after the import is completed, such as through post-processing jobs or triggers, ensuring that the data entered into Salesforce is appropriately acted upon subsequently.